Hello and thank you for choosing to book your trip with Rambling Rover Ltd., Ireland’s Premier Campervan rental company. We hope you have a fantastic trip! As a family run business, we pride ourselves on the quality of our customer experience and strive to deliver a five-star service from start to finish. Please carefully read our Terms and Conditions (T&Cs) to ensure you are fully informed of our rental services and extras. Stay safe, enjoy your holiday where you choose the view!
In the event of any discrepancy between these Terms and Conditions and any other Rambling Rover text, these provisions of the T&Cs apply. The following Terms and Conditions apply in the instance that there is any discrepancy with other Rambling Rover text:
‘RR Rent’ means Rambling Rover Ltd. ‘RENTAL AGREEMENT’ means the document read and signed by the hirer prior to collection and on return of the vehicle. It includes Rental Agreement Part A, Rental Agreement Part B & C
‘You / Your / Yourself / Hirer/ Driver’ includes all authorised drivers based on the hire or a person, firm, company renting the vehicle and includes any and all Joint Renters identified on the Rental Agreement Part A.
‘Loss’ or ‘Damage’ means any loss or damage to the Vehicle, including damage that is caused by theft of the Vehicle or any adverse weather events that requires repair or replacement including assessment fees, towing, recovery and reasonable storage fees.
‘VEHICLE’ is the vehicle hired as detailed under the heading ‘Vehicle’ under the ‘Rental Agreement Part A’ and includes tyres, tools, accessories, living equipment and any other special equipment, documents relating to the vehicle and any replacement o r substitute vehicle provided by Rambling Rover.
‘SECURITY DEPOSIT/LIABILITY’ is the amount You are liable for if there are any loss or damages.
‘Third-Party’ refers to another party that was directly involved in the event that resulted in loss or damage. The client is required to provide the name, licence, registration, address, telephone number and name of insurer along with other reasonable requests to assist in any recovery or settlement attempt. Third party can also refer to a Third-Party Insurer, Broker or other Representative.
‘Travel Restrictions’ refers to areas where the vehicle is not allowed to travel or mode in which they cannot be driver.
1.1. To understand the T&Cs of this Agreement including all financial obligations, cover, features and services, please carefully read the entire Agreement. This is a contract between You and Rambling Rover Ltd. If you have any questions or queries regarding the content, please let us know before accepting the Agreement.
1.2. Rental Agreement Part A and Part B forms your Hire Schedule Contract (Agreement) please read through both documents as these documents form the agreement between You and Rambling Rover Ltd.
1.3. Rambling Rover Ltd. reserves its right to refuse any rental based on reasonable grounds and may refuse any rental at its discretion.
2.1. Reservations are only binding after Rambling Rover Ltd has confirmed the reservation. Thereafter, our Terms and Conditions, including cancellation policy will apply.
2.2. Full payment & security deposit is required 14 days before vehicles are released for rent.
2.3. All prices quoted and charged in the local currency of the depot.
2.4. Payment is only accepted by credit or debit card.
3.1. ‘Hire Period’ refers to the selected dates agreed by both parties in the Rental Agreement Part A.
3.2. Rental is charged per night.
3.3. Minimum hire period is 4 days, although could vary depending on the season.
3.4. Any hire requests shorter than the specified minimum period may be offered subject to a surcharge.
3.5. Rambling Rover Ltd. has the ability to increase the minimum rental period.
3.6. Should the customer request to extend the rental period, this request must first be authorised by Rambling Rover Ltd. Any extensions are dependent on Vehicle availability. The extra cost of an extended rental must be paid by credit card via phone call or alternatively at the Rambling Rover Collection depot as soon as a rental extension has been confirmed. Supplementary days will be charged dependent on the standard daily rental cost related to the Vehicle at the time of extension.
4.1.Local Sales Tax (e.g. VAT)
4.3.1 Gas bottle
4.5.Fully Comprehensive Insurance for one named driver aged 25 – 70 and holding a full valid driving licence.
4.6.Full Breakdown & Roadside Assistance**
* excluding any insurance loading. If the insured driver has any prior driving convictions extra charges may apply. In this instance, these charges will be passed onto the customer. See Section 6 (insurance) for full details.
** Rambling Rover Ltd. will supply full breakdown cover in the event of any mechanical faults to the base chassis of the vehicle. However, any other call out charges imposed by the customer through operator fault, e.g. a flat vehicle battery etc. will be the customers financial responsibility.
5.1. We cannot provide driver insurance if any of the below circumstances apply:
(a) Should any driver be unable to present the required documentation and identification upon pick-up the vehicle. The documentation must meet the driver requirements set out in the terms and conditions. If this is not the case, then Rambling Rover Ltd. will not let the vehicle out for rental. The customer will be liable for any cancellation fees.
(b) Drivers under 25 and over 70 years of age
(c) Drivers holding only an automatic driving licence.
(d) UK drivers who do not provide both parts of their licence.
(e) USA / Canadian drivers who do not have their licence for a minimum of 8 years.
(f) Full EEA licence and holders of licences recognised by the driving licence exchange have not held their licence for a minimum of 5 years.
(g) Drivers that want to use the vehicles business reasons.
5.2. Valid driving licences for insurance purposes are outlined below:
(a) Full Irish / UK Licence
(b) USA / Canadian drivers must be held for a minimum of 8 years
(c) Full EEA licence and holders of licences recognised by the driving licence must be held for a minimum of 5 years.
5.3. If the customer does not show an appropriate driving license based on the above, the customer can withdraw from the Rental Agreement, but will be liable for the cancellation cost.
5.4. Standard driver insurance is obtainable on all vehicles for drivers aged 25-70
5.5. All drivers need to be physically present for collection of the Vehicle.
5.6. All drivers must provide at least 2 different forms of photographic identification upon collection of the vehicle. If drivers fail to do so the hire will be annulled, and cancellation costs will apply. Accepted forms of identification include a valid passport, driving license and age card.
5.7. Your driving licence must detail your current residence. If this is not possible, then we require 2 additional separate proofs of identification. In this instance, a utility bill and bank statement dated no more than 60 days old, which has your name and current address listed, will be appropriate.
5.8. Those holding a GB driving licence, we require a DVLA check. Your rental will be cancelled without refund if we are unable to DVLA check your driving licence details.
5.9. Those holding a Northern Ireland driving licence, we need the photo card and the paper counterpart.
5.10.If you hold any endorsements on your driving license this needs to be stated at the time of booking. In this instance, Rambling Rover Ltd. may not be able to provide cover for you to drive the vehicle if you have particular endorsements imposed on your driving licence, including penalty points. Failure to declare any accidents or driving convictions invalidates insurance.
5.11.Drivers are accountable for any legal penalties (parking fines, speeding tickets etc) suffered during the rental period. In this instance, Rambling Rover Ltd will charge an administration fee of €45.
5.12.Rambling Rover Ltd. authorises the use of your rental vehicle for up to 6 passengers for Campervan Elddis exclusive edition 196 and up to 4 passengers for Elddis exclusive edition 194, 155 & 150.
6.1. Rambling Rover Ltd. provides fully comprehensive insurance through our insurers for the driver(s) specified on the rental agreement. This is true subject to driver (s) meeting the requirements outlined in section 5. No other hire insurance is acceptable.
6.2. The vehicle insurance does not cover personal insurance for the customer including personal possessions or in the event injury or death.
6.3. It is advised that the customer take out personal travel insurance.
6.4. Public Liability Insurance is included in the booking fee’s. The public liability insurance that covers the registered drivers is €2 million.
7.1. A security deposit of €2000 / €500 is required in addition to your rental fee. The Deposit must be paid no later than 14 days before campervan collection date.
7.2. The card used for the Booking should be in the lead driver’s name and the amount will be held on your card immediately.
7.3. The security deposit is given to cover both the liability of the hirer in the event of any first incident or reported incident and the proper return of the vehicle in the same condition as it was let out to the hirer. If an incident occurs a second security will be required to continue the rental.
7.4. In the event of any damage to the vehicle or third-party property, the hirer will be liable for the excess amount attributed to the hired vehicle (for drivers aged 25-70)
7.5. Security deposits are authorised in Euro.
7.6. Rambling Rover Ltd. reserves the right to increase the security deposit when required.
7.7. The security deposit will be fully refunded within 28 days of return of the vehicle. This is on the basis that no claims have been made and none of the following instances occur:
(a) Loss or damage to equipment, fixtures, fittings, windows, cleaning fees, tyres or negligent damage to the vehicle.
(b) Cleaning fees. A nominated valeting fee of up to €200 will be charged against the deposit if the vehicle is not returned with the interior in a clean condition. An additional fee of €200 will be charged against the deposit if the toilet and waste tank are not emptied and cleaned prior to the return of the vehicle. An additional fee of €250 will be charged if it is found that smoking has been permitted in the vehicle. An additional €200 will be charged if an unauthorised pet has been carried in the vehicle.
(c) The security deposit will be used to fund any refuelling costs arising from not returning the vehicle with a full tank of fuel.
(d) Tampering or damage to the Dash cam at any point during the hire period will result in a €350 Fine.
(e) The BBQ supplied is for rental only. A fee of €120 will be charged if BBQ is not returned.
(e) The hirer agrees to pay Rambling Rover Ltd. any additional costs over and above the security deposit value should damages exceed the security deposit value within 28 days of your hire.
7.8. The hirer irrevocably authorises Rambling Rover Ltd. to deduct from the security deposit any amounts due to Rambling Rover Ltd. arising out of this agreement.
7.9. A €45 administration fee will be applied in addition to any costs to be deducted from the security deposit.
8.1. The hirer accepts that the limitation of liability to the contractually agreed security deposit does not apply to:
(a) Damage or loss caused by a negligent act/For damage or loss intentionally caused by You;
(b) Replacement or repair of aerials, glass, wheels or incorrect fuelling;
(c) Mechanical problems E.g. clutch/gearbox due to driver negligence;
(d) Replacement or repair of aerials, glass, wheels or incorrect fuelling;
(e) In case You deliberately infringe the contractual obligations stipulated under “Conduct in the event of accident or damage”;
(f) Missing wheel trims, tools or spares;
(g) Submerging the vehicle in salt water and damage to the underside of the vehicle or the roof, which includes the overhead “Luton” area is deemed as gross negligence. Any such damage will be charged at a fixed cost of €4500.
(h) For damages caused by neglecting proper operating procedures, e.g. incorrect fuel type and quality, ignoring oil or coolant levels, air pressure, etc;
(i) The theft of the vehicle if the keys are left in the ignition or in or on the vehicle whilst unoccupied and the hirer shall b e held fully responsible for a replacement vehicle;
(j) Damage caused to windscreen, mirrors and/or tyre damage. If any of the above circumstances apply to a rental, the customer will be liable for the full amount of damages. If gross negligence occurs the customer will be liable to Rambling Rover Ltd for a specified amount equal to the gravity of the negligence, up to and including the full amount of the loss. The customer is responsible for providing any proof that negligence has not occurred. Rambling Rover Ltd. is permitted to reserve the security deposit, until your liability and the amount of damage or loss has been decided.
9.1. Rambling Rover Ltd. will reimburse any security deposit as soon as practicable after receiving the final resolution and payment involving third party claims. However, third-party claims can take months or even years to resolve. Rambling Rover cannot force the destiny of these claims, and the Customer acknowledges that the handling of these claims is up to Rambling Rover Ltd.’s insurers and the third party, whether they be insured or not.
9.2. The hirer must offer all reasonable support to Rambling Rover Ltd. in managing claims, including information and attending court to give evidence if required.
9.3. For information regarding outstanding claims or security deposit refunds, the guest should contact email@example.com
1. The below instances may require additional charges:
(a) Penalty points
(b) Disqualified from driving history.
11.1.Collection and return of the Vehicle is to the agreed location: Rathdrinagh, Beauparc, Co. Meath C15PY76
11.2.Collection of the vehicle is between 2-5PM (last collection time at 4.30PM) unless otherwise agreed by Rambling Rover Ltd. The customer should allow 30mins for a demonstration and to complete paperwork.
(a) Outstanding balance including the Security deposit has been paid 14 days prior to collection. See section 7.
(b) All drivers must be present on collection of the campervan and must present their full valid driving licence and personal identification (as outlined in section 5 of these terms and conditions).
(c) Rambling Rover Ltd. will supply the Vehicle in a clean, safe and road worthy condition which meets Rambling Rover Ltd.’s quality assurance program along with all regulatory and registration requirements and You acknowledge that: I. The Vehicle will be given to you in a proper operating condition and the customer must agree to return the Vehicle in the same condition, excluding any ordinary wear and tear (having regard to the period of hire excluding windscreen or tyre damage) together with all tools, accessories, tyres, and equipment to the Return Location on the Return Date as specified in Rental Agreement Part A. II. The Vehicle remains at all times the sole property of Rambling Rover Ltd. III. You inspected the Vehicle at the beginning of the rental period and are satisfied with the condition of the Vehicle.
(d) Rambling Rover Ltd. will aim to ensure your vehicle is ready for pick- up at the agreed time, provided delays do not occur that or out of our control or we are exceptionally busy. Should either of these circumstances occur, we cannot give any refund or extend the hire period, as we will need to meet the agreed return time.
11.3. Returns: Unless otherwise previously agreed vehicles need be returned between 9am-11am. Customers should allow approximately 1 hour following the return.
(a) The Vehicle is required to be returned with the following conditions: undamaged, a full tank of fuel, with an empty and clean toilet cassette, empty wastewater tanks (if applicable), a clean interior that is completely free of mud, rubbish and pet hair, and in the same condition as it left the depot. If this is not the case, the customer will be liable for additional costs.
(b) Rambling Rover Ltd. will charge a cleaning fee of up to €200 if the vehicle is returned unclean.
(c) The vehicle must be returned with the same amount of fuel that it had when given. If the vehicle is returned with less fuel, the difference will be cost €2 per litre and a service fee of €30 will be charged.
(d) The toilet cassette must be emptied before return, if this does not happen, a €200 fee will be charged to You.
(e) The exterior of the vehicle will not require cleaning unless it is covered with excess mud or dirt making it challenging for Rambling Rover Ltd to assess the condition of the vehicle.
(f) There are no refunds for early returns. A charge of €300 per day will apply for late returns.
(g) If hirer does not return the vehicle to the agreed Rambling Rover Ltd. depot, the hirer acknowledges that they are responsible for any recovery costs back to the Rambling Rover Ltd. depot and for any daily rental fees for the vehicle for the period which it is off the road as the result of not returning the vehicle to the depot by the agreed return time.
11.4.Late Returns: Rambling Rover Ltd. must be notified immediately to prevent any prosecution for driver(s) driving whilst uninsured. Late returns will be charged at €300 per day regardless of circumstances.
12.1.Other chargeable extras include:
(a) Additional Full bottle of camping gas
(b) Additional Driver(s)
(c) Bike Rack damage
(d) Pet Fee
(e) BBQ rental (Exclusions Apply)
(f) Camping Chairs
(g) Insurance Cover for outside of Ireland
(h) Points/endorsements on driving licence
(i) Bed linen & Towels
(j) Child seat (1-4yrs)
(k) Booster seat (4-12yrs)
(l) Bike rental
(m) Airport transfer
13.1.Vehicles hired from Ireland will incur an additional charge to travel to the approved European countries listed below, including the UK. European cover is mandatory for travel to Mainland Europe, and you will be in breach of these terms and conditions should you take a campervan into Mainland Europe without purchasing the European cover. European cover must be booked 14 days in advance and cannot be added at check-in as an additional Vehicle on Hire certificate is required for travel
13.2.Travel is permitted to the following European countries only:
(k) Portugal (excluding Madeira or the Azores)
(l) Spain (excluding Balearic & Canary Islands)
(n) United Kingdom
13.3.Travel outside of these in the rental vehicle will be in breach of your terms and conditions and you will not be covered by any insurance. Please check your route carefully.
13.4.Any exceptions to these provisions required the express and written consent of Rambling Rover Ltd.
13.5.The hirer shall be solely responsible for ensuring familiarity with traffic legislation and laws of countries visited and observing all applicable traffic regulations in all countries visited and traversed during the rental duration.
13.6.The hirer assumes all responsibility for any expense or loss of time while travelling in restricted areas.
14.1. Rambling Rover Ltd. may cancel a rental before, on or after the commencement of hire according to the following circumstances:
(a) Hirer is in breach of any term in this given agreement.
(b) If a UK driver fails to give access to information on the counterpart driving licence (if applicable).
(c) Hirer does not agree to pay agreed pricing rate.
(d) Hirer does not provide a valid passport/identity card and driving licence as proof of ID.
(e) If the named driving licence is not given or valid in accordance with stated conditions.
(f) Over occupancy of vehicle with the provision of seatbelts.
(g) If technical issues have been experienced.
(h) Hirer fails to provide the security deposit payment by credit card or debit card.
(i) Due to operational concerns affecting rental fleet.
(j) The address on driving licence does not match billing address where additional proof of ID is not supplied.
(k) If any statement made or documentation given by the hirer regarding themselves, or additional drivers is incorrect or unsatisfactory.
(l) The vehicle appears to be abandoned.
(m) The hirers were fraudulent or misrepresented themselves when providing details to obtain the vehicle.
(n) In the event of any damage to the vehicle regardless of fault.
(o) The vehicle is not returned at the agreed date and time, or Rambling Rover Ltd. reasonably thinks the vehicle will not be returned on the agreed return date or time.
(p) Rambling Rover Ltd. considers on reasonable grounds that the safety of passengers or the vehicle is in danger. The hirer appreciates that in the event of such a situation arising that the hirer has no right to a refund or any part of the rental charges or the security deposit.
14.2. In the event of cancellation, Rambling Rover Ltd.’s liability is limited only to the refund of money paid by the hirer. No compensation is available for additional arrangements booked by hirer, including, tickets, other travel, flights etc. 1
4.3. Rambling Rover Ltd. reserves the right to amend our cancellation policy for certain events.
15.1. In the event of a cancellation by the hirer then following charges shall be incurred:
(a) 25% cancellation fee, must be cancelled 30 days in advance of the collection date.
(b) 50% cancellation fee is applied if cancelled within 29 days of the collection date.
15.2. Credit card and debit card charges are non-refundable.
15.3. No refund is available on any low-cost relocation deals.
15.4. In the event the hirer wishes to make changes to this contract with regards to change their vehicle type, dates of hire or pick-up/drop-off location requests should be made in writing and agreed by RR Rent and the hirer. The following charges shall be incurred:
(a) Amendments to reservation dates, vehicle type or collection/return location will be accommodated where possible and are subject to availability and any increase in price.
(b) No refund will be given on alternations within 14 days of pick-up if the value of the hire for the new dates, pick-up/drop-off location or vehicle type is of lesser value than the original booking.
(c) If the pick-up or drop-off location is altered within 14 nights of pick-up, a relocation fee may also apply.
16.1. Acting reasonably, Rambling Rover Ltd. Can change the vehicle to a similar specification vehicle in the event of an unforeseen situation such as accidents, operational issues or other losses. In the event of a downgraded vehicle type, the hirer may be entitled to a partial refund.
16.2. If there is no appropriate alternative, Rambling Rover Ltd. liability is limited to a refund of the hire charge. No compensation is available for additional arrangements booked by hirer, including, tickets, other travel, flights etc.
16.3. If the hirer decides to rent a Vehicle of a lesser class than the pre-booked vehicle, the hirer is not entitled to a refund (in part or in full)
16.4. The hirer is not accountable for any increased rental charges from the alternate vehicle. However, the hirer is liable for any increased operational costs relating to the alternate vehicle.
16.5. The offer of an alternate vehicle due to unforeseen circumstances is not a breach of contract and does not necessarily result in a refund. However, Rambling Rover Ltd. will provide a refund entitlement where there has been a breach of the contract-giving rise to the right for a refund.
17.1. In the event of a breakdown, please refer to the vehicle instruction manual and contact the relevant manufacturer breakdown recovery service.
17.2. Failure systems including cabin heating/hot water, water pump, shower, toilet, refrigerator, gas hob/oven must be assessed by the depot or authorised repairer.
17.3. Compensation is only feasible when Rambling Rover Ltd. has been contacted to fix the problem and the hirer assists in achieving the repair.
17.4. If the hirer fails to report any issue, it is assumed these are of a minor nature and as such the hirer cannot claim for loss of time in respect to the rental. Small defects and repairs of radio/CD player, reversing camera, cruise control etc are thought to be minor issues and are not included in Holiday Disruption Coverage.
17.5. Minor habitation issues can be reviewed by Rambling Rover Ltd. over the phone Mon-Fri 9.00am-5.30pm, Sat 9.00am- 3.00pm.
18.1. Rambling Rover Ltd. will fully inspect all onboard components of the vehicle to ensure they function correctly prior to collection. You will take part in a demonstration upon collection to observe how each component functions and to understand the process if a system fails during hire. Rambling Rover Ltd. will hope to resolve any issues without having to return to the depot. However, if the situation arises where this is not possible Rambling Rover Ltd. will not be responsible should any loss of function occur and are not liable to any refunds or provide a substitute vehicle. Regarding winter hire, Rambling Rover Ltd is not responsible for any damage or disruptions due to freezing conditions.
19.1. Only Persons identified in Rental Agreement Part A as either the renter or authorised driver may drive the Vehicle. Even when identified in the Rental Agreement Part A, the following persons are not permitted to driver the vehicle;
(c) Anyone who provides a false, fake or counterfeit licence;
(d) Anyone who has given, or for whom you have given, a false name, age, address or any driver licence detail
(e) Anyone under 25 or over 70 years of age
(f) Anyone who is a learner, provisional or probationary licence holder or has not held a full drivers licence for any class of Vehicle.
(g) Anyone who uses or aims to use the vehicle for illegal purposes
(h) Anyone whose blood alcohol concentration or level of drugs surpasses the lawful percentage, including anyone under the influence of or impaired by a drug, intoxication liquor or any other substance.
19.2. Prohibited use of the vehicle is based on both the safety of you and the preservation of our vehicles. Prohibited use includes, but may not be limited to:
(a) For carrying persons for hire, gain or reward, or to carry any inflammable, explosive or corrosive materials
(b) For towing any vehicle, trailer, boat or other object unless previously approved by Rambling Rover Ltd
(c) Natural disasters, weather based events or other major circumstances
(d) Carrying a greater load and/or more persons for which the Vehicle is not intended or agreed upon
(e) Racing, pace-making, speed trials, driving in a dangerous, wilful or reckless manner
(f) Carrying illegal substances or product either for commercial purposes, financial gain or delivery of such goods
(g) Leaving the vehicle with the ignition key in or unlocked while it is unoccupied (this invalidates insurance)
(h) Driving the Vehicle on unsealed and non-public roads
(i) Driving the Vehicle on any and all unnumbered roads and highways
(j) Driving the Vehicle in an unsafe or unroadworthy condition
(k) Driving the vehicle recklessly which could cause damage.
(l) Submerging the vehicle in water or in contact with salt water
(m) Journeys into areas at war
(n) For use at an outdoor Festival.
19.3.I understand that Rambling Rover can limit vehicle movements in particular areas at their discretion due to adverse road or weather conditions or any other reasonable cause.
20.1. The hirer will ensure they maintain the vehicle whilst on renting, including checking oil and coolant levels, tyre pressures and batteries every 500 miles/kilometres.
20.2. The hirer must contact Rambling Rover Ltd. if and when the oil is above or below the recommended level or the warning indication light is illuminated. The hirer will need to add water/coolant to the cooling system and employ a licensed mechanic to complete any tasks needed subject to the manufacturer’s specifications.
20.3. We provide 24-hour Roadside Assistance under the hire contract. Any faults or damage must be reported immediately to Rambling Rover Ltd. Support or if for any reason this is not achievable, report the issue on return of the vehicle at the latest.
20.4. The hirer needs to maintain the Vehicle too these conditions and if the damage is the fault of the hirer, the hirer will be liable for the cost incurred.
20.5. If you encounter any minor repairs or more serious issues, you must call RR Rent and speak with our team and we will attempt to fix the situation, including contacting nearby repairers, mechanics and other necessary suppliers to repair the problem and direct the hirer to the nearest supplier or Branch when required.
20.6. The hirer will be liable for any costs associated with the incorrect use of fuel. All Rambling Rover Ltd. vehicles run on diesel.
21.1. In the event of any accident, loss or damage arising out of the use of vehicle including damage to a third-party vehicle, the hirer will:
(a) Notify Rambling Rover Ltd within 12 hours of the event
(b) Obtain the names and address of third parties and any witnesses and report the event to the nearest Garda station.
(c) Complete the incident reporting form supplied in the vehicle
(d) Not make any admittance of liability or make a settlement offer to other parties
(e) Assist Rambling Rover Ltd. in handling any claim arising from the event
(f) Will pay any costs relating to a change of vehicle as a result of an incident regardless of which party is at fault.
(g) Accept that no security deposit/excess will be refunded until the claim is settled.
(h) Recognise that the excess or other amount due in respect of any damage arising from an accident, loss or damage is payable at the time of reporting the event and not at the completion of the rental period, regardless of which party is at fault.
22.1. Driver(s) are personally liable for all legal penalties and fees relating to any traffic violations under the current Road Traffic Legislation pertinent in the country of travel.
22.2. If any traffic violation infringements are presented to Rambling Rover Ltd. for your hire period which the hirer is liable for, Rambling Rover Ltd. will charge to the hirer, the full cost along with an administration fee of €45 for each violation.
23.1. The company takes no responsibility for any delay, loss, damage or injury that a hirer might experience no matter how it is caused or by whom.
23.2. The company’s camper van rental agreement is the sole contract for hiring the vehicle between Rambling Rover Ltd. and the hirer(s), driver(s) and/or passenger(s).
23.3. These conditions cannot be varied or altered or waived by any employee or representative of Rambling Rover Ltd. or by anyone providing services or facilities.
23.4. No refunds are payable on accommodation or other arrangements by Rambling Rover Ltd. where a hirer or passenger changes, cancels or seeks to vary this agreement.
23.5. Any representative or statement cannot bind the company unless it is confirmed in writing by Rambling Rover Ltd.’s management.
24.1. Smoking is strictly prohibited in Rambling Rover vehicles and a penalty fee of €250 will be enforced to cover the costs of cleaning.
25.1. All Rambling Rover vehicles are pet friendly, provided they are domestic pet dogs only.
25.2. A maximum of 2 domestic dogs and only following consent of Rambling Rover, and the additional cost paid.
25.3. The hirer is accountable for guaranteeing compliance with the corresponding animal protection, carriage, vaccination and transit/entry requirements.
25.4. Additional cleaning costs may be incurred due to non-compliance or infringement of these regulations and the hirer shall accept any loss of profit consequently incurred by Rambling Rover do to the extended downtime required.
26.1. Transactions under this Agreement are conduction in Euro.
26.2. Due to exchange rate fluctuations, in some cases variance can occur between the amount initially debited against the hirers’ credit card and the amount refunded. Any such vacation does allow for a refund.
26.3. Refunds by credit card including security deport refunds may take up to 28 days, unless there are unforeseen circumstance, in which case It could take longer.
27.1. Rambling Rover brochures, websites and advertising collateral show representations of our vehicles. Pictures, illustrations, descriptions and measurements of the vehicles are not exact. Vehicles may vary slightly due to modifications and/or upgrades. Rambling Rover, is not accountable for any such variance.
28.1. Any faults or damage must be reported immediately to Rambling Rover or if this is not possible, it should be communicated upon the return of the vehicle at the latest. 28.2. In the event that a complaint is not reasonably solved upon return, the hirer must update Rambling Rover by email to firstname.lastname@example.org within 14 days of returning the vehicle.
29.1. Rambling Rover Ltd. bears unlimited liability for deliberate action and gross negligence. In the case of simple negligence Rambling Rover Ltd. is only accountable for foreseeable loss/ damage typical of the type of contract concerned where there is a breach of an obligation the meeting of which is of particular importance for the achievement of the purpose of the contract (cardinal obligation). This standard of liability also applies in cases of obstacles to performance at the time of the conclusion of the contract.
29.2. Claims must be notified in writing to Rambling Rover Ltd. within 12 months of the end of the hire, no claim made outside that period will be considered.
31.1. Any changes to the general rental conditions and agreements need to be detailed in writing by both parties to be validated. Third-party declarations will be eliminated and in particular will have no binding effect on the rental agreement between Rambling Rover Ltd. and the hirer.
31.2. Should individual terms of this Agreement lose their effectiveness due to later conditions or should an error arise in this Agreement, the legal effectiveness of the other provisions is not affected. The invalid contractual provision will be substituted, or the loophole filled by an appropriate provision which comes as close as possible to what the parties to the Agreement would have wanted, had they considered the point.